Last updated: January 8, 2025
Brazilian House Cleaning respects your privacy and is committed to protecting the personal information we collect. This Privacy Policy outlines how we collect, use, store, and protect your information. By using our services, you agree to the terms described below.
- Information We Collect
We collect the following personal information:
- Name: For identification and communication with the client.
- Address: To organize and schedule cleaning services.
- Phone Number: For direct contact and SMS messaging.
- Email: To send quotes, confirmations, and additional information.
- Desired Service: To personalize the experience and provide the requested services.
- How We Use Your Information
The information collected is used to:
- Respond to quote requests and schedule cleaning services.
- Communicate with you via phone, email, or text messages.
- Improve the quality and efficiency of our services.
- Send updates, promotions, and communications related to Brazilian House Cleaning.
- SMS Program Information
Our SMS program provides appointment reminder and confirmation texts for our house cleaning services. Users can expect to receive messages confirming their upcoming appointments and reminders to prepare their homes for our cleaning staff.
- Cancelation: You can cancel the SMS service at any time by texting “STOP” to the shortcode. Upon sending “STOP,” we will confirm your unsubscribe status via SMS. After this confirmation, you will no longer receive messages from us.
- Rejoining: To rejoin, simply sign up again as you initially did, and we will resume sending SMS messages to you.
- Support: If you experience issues, reply with the keyword “HELP” for assistance, or contact us directly at homecleaning.brazilian@gmail.com.
- Carrier Disclaimers: Carriers are not liable for delayed or undelivered messages. Message and data rates may apply.
For privacy-related inquiries, please refer to our Privacy Policy: https://brazilianhouseclean.com.
- Sharing of Information
We do not sell, rent, or share your personal information with third parties, except in the following cases:
- Service Providers: Companies that help us process payments or manage scheduling.
- Legal Compliance: When required to comply with laws or respond to legal processes.
- Data Protection
We implement technical and organizational measures to protect your information from unauthorized access, misuse, or disclosure, including:
- Encryption of sensitive data.
- Restricted access to personal information by authorized personnel only.
- Cookies and Website Usage
If you use our website, we may collect data automatically via cookies to improve your browsing experience and customize our services. - User Rights
You have the following rights regarding your personal data:
- Access, correct, or delete your information.
- Request to stop receiving marketing communications.
- Withdraw your consent for the use of personal data.
To exercise your rights, contact us at homecleaning.brazilian@gmail.com.
- Changes to This Policy
We may update this Privacy Policy periodically. Any changes will be posted on our website and, where appropriate, communicated to you. - Contact Us
For questions or concerns about this Privacy Policy, please contact us:
Email: homecleaning.brazilian@gmail.com